Analytics & Insights
Track performance and improve your chatbot
Conversation Success Rate
0%
+5% from last period
Avg. Response Time
0s
12% faster
User Satisfaction
0/5
Based on ratings
Response Accuracy
0%
+3% improvement
Peak Usage Times
When your chatbot is most active
Conversation Outcomes
Success vs. unsuccessful conversations
Most Asked Questions
Top queries from your users
| Question | Count | Success Rate | Avg. Rating | Actions |
|---|---|---|---|---|
| Loading data... | ||||
User Ratings Over Time
Conversation Topics
What users are asking about
Product Information
145 questions
Pricing
98 questions
Technical Support
76 questions
Shipping & Delivery
54 questions
Returns & Refunds
32 questions
Average Rating
0.0
Total Feedback
0
This month
Satisfaction Rate
0%
(4-5 stars)
Recent Positive
0
Last 7 days
Recent Feedback
Loading feedback...
AI-Powered Insights
Recommendations to improve performance
Great Job!
Your response time is 25% faster than average. Users are getting quick answers.
Needs Attention
15% of conversations about "Pricing" are unsuccessful. Consider adding more pricing documentation.
Peak Hours
Most conversations happen between 2 PM - 5 PM. Consider monitoring during these times.